People & Culture Advisor

L-founders of loyalty (L) is the global leader in tactical loyalty campaigns for grocery retailers. They deliver Total Store Impact. Retailers need to deliver short-term results by boosting sales and margin (business getting), while growing their business and brand equity over the long term (business building). No matter the retail format. Be it a physical store or online. Their campaigns are proven to significantly influence customer spending across the entire store, while, at the same time, strengthening the retailer’s brand.

Their purpose? Enriching life for the many. Together with retailers, they develop campaigns that increase sales while exciting, engaging, and inspiring their customers. Since launching three years ago, L has already acquired some of the biggest names in grocery retail, stretching from Sydney to São Paulo. They include Coles, 7-Eleven, REWE, Intermarché, Esselunga, Conad, Coop and Super Muffato, just to name a few.

L has over 2500 years of experience in the loyalty industry. They use data-led shopper insights to get under the skin of who their target audiences are. This, coupled with an understanding of their clients’ business, allows them to provide tactical loyalty solutions that no other in-store marketing campaign can – increasing visit frequency and basket size, and attracting new shoppers.

Their Founders come from different backgrounds, traditions, languages and cultures, living in over 35 countries worldwide. What makes L unique is their “Founder’s Mindset”. This means everyone thinks and acts like the company is their very own. They are passionate about every aspect of the industry, staying up to date and sharing global developments and insights.

They live the Founder's Mindset every day through their 4 core values:

1. Entrepreneurial
They make it happen with resilience and determination

2. Sharing
They openly share their thoughts and experiences for continuous improvement

3. Accountable
They take ownership of their actions and deliver on their promises

4. Caring
They help people grow and believe that they are in this together

The People & Culture Advisor is to support the People & Culture Regional Manager in executing People & Culture initiatives across the Benelux and Global. This role will focus on providing tactical, operational, and administrative support to ensure smooth People & Culture processes.
As an People & Culture Advisor, you act as the primary point of contact for employees based in the head office and for the Benelux team, offering guidance and support on various People & Culture matters and you are an ambassador of the L culture.
This is a multifaceted role with a broad scope, ensuring that your work is both varied and challenging. You will play a role in ensuring that employees thrive and that our workplace remains compliant, productive, and enjoyable.

Key Responsibilities

Employee Relations, Administration and compliance:

• Support the People & Culture Regional Manager with day-to-day employee relations issues, providing advice on policies and procedures related to performance, conduct, and conflict resolution;
• Be a trusted resource for employees and managers, answering their People & Culture related questions;
• Administer and maintain accurate employee records, ensuring compliance with local laws and regulations. Work closely with the legal team to address complex People & Culture matters;
• Support the coordination of employee engagement initiatives, including surveys, focus groups, and feedback sessions;
• Assisting in the administration of employment contracts, performance reviews, and employee benefits;
• Assist with the onboarding and off boarding process;
• Support the Talent Acquisition Manager in day-to-day recruiting activities such as scheduling interviews, posting jobs online and contacting candidates.
• Maintain People & Culture data in HR systems, ensuring all records are up to date and accurate;
• Prepare payroll in a timely and accurate way so that correct payroll in all countries is executed every month, external company.

Reporting & HR Metrics:

• Assist in gathering and preparing People & Culture data and reports for regional and global People & Culture teams, including data on turnover and performance metrics;
• Track and analyze key People & Culture performance indicators (KPIs) to provide insights into talent trends, employee engagement, and operational efficiency;
• Support the People & Culture Regional Manager in preparing presentations for leadership meetings and strategic HR discussions.

HR Project Support:

• Assist in the execution of People & Culture projects, such as employee engagement initiatives, wellness programs, and other regional HR campaigns;
• Help manage project timelines, coordination of resources, and execution of initiatives as per the region's People & Culture strategy and provide administrative support.
  

• Proven experience in HR advisory roles for 5 (or more) years;
• Strong understanding of Dutch legislation, P&C matters, and payroll processes;
• Excellent communication and mediation skills;
• Ability to work independently and collaborate effectively with diverse teams;
• Fluent in English & Dutch.

To be successful in this role you will need to:

• Share the passion for enriching life for the many;
• Live the values of Entrepreneurship, Accountability, Caring and Sharing;
• Be an enterprising, eager-to-learn individual who is keen to contribute towards the success of the company.

• A role in shaping the future and foundation of the loyalty industry;
• A dynamic, international team of entrepreneurial Founders;
• Competitive compensation;
• A laptop and work phone;
• Transport expenses covered;
• A generous pension plan contribution;
• Access to the in-house L - fundamentals training platform for professional development;
• Daily lunch menu designed by Noble Restaurant;
• A state-of-the-art office in Den Bosch’s historical city centre;
• An office gym and personal trainer;
• Regular team days out and Friday drinks;
• A flat-working structure, where entrepreneurship and accountability is encouraged.

OpenHR ondersteunt L-founders exclusief in deze procedure. Dat betekent dat reacties van andere bureaus of rechtstreekse reacties van kandidaten niet op prijs worden gesteld door hen. Je kan ons rechtstreeks benaderen voor vragen, wij staan voor je klaar om deze te beantwoorden!